A1983 is the iPad Pro 12.9-inch (3rd generation)
Apple lists it as the Wi-Fi + Cellular (China mainland only) model. It isn’t sold in Australia, but it takes the same cases and screen protectors.
For your iPad Pro 12.9-inch (3rd generation)
Not sure what’s wrong with it? Diagnostics at Riverwood Plaza are free.
Software updates
Stopped at iPadOS 26
No. The iPad Pro 12.9-inch (3rd generation)’s last major update is iPadOS 26. Apple may still send security fixes for iPadOS 26, but it won’t get iPadOS 27 and newer apps will gradually stop supporting it.
Check it yourself
Where to find the model number.
Settings → General → About, then tap the Model Number line once to switch from the part number to the A number. On most iPads it’s also printed on the back. Got a different number? Look it up here.
Cracked iPad Pro 12.9-inch (3rd generation)? Bring it in.
iPad screens, batteries and charging ports at Riverwood Plaza. Free diagnostic, no obligation.